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FAQ

Usually Asked

Frequently Asked Question

If I Need More Information, How To Contact You?

Send me your demands, we will send back detailed machine specifications with working video.

How To Buy Your Machine?

We send detailed machine quotation to you, if you are satisfied, we will make PROFORMA INVOICE for you. Payment terms: T/T, L/C, TRADE ASSURANCE .

What About The Machine Warranty?

In some countries, we have agent. We have one-year warranty.

Do You Have Other Service?

We can send engineer to your factory to install the machine and offer training. Each year, if we have machine technical improvements, we will inform customer.

Can We Visit Your Machine Operation In Your Factory?

Yes, we have many customers near our factory .we can take you to see the machine operation.

How Can I Believe Your Factory And Company?

You are welcomed to ask authority agency to visit our factory and machine, we are real factory.

How Long Is The Delivery Time?

Under normal conditions, products are delivered within 45 working days.

Are There Other Machine Not Listed In The Catalog?

FANLYPLAS provides all different types of plastic extrusion solutions. If you cannot find the exact machine you are looking for, please contact us, we will be happy to develop with you and become your long-term trustworthy Chinese factory!

How Long Will I Receive The Quotation?

Once we know the raw material, final product dimension and the special requirements, we will provide you a detailed quotation within 24 hours.

How Do I Get Response Quickly?

If you send email, whatsApp, WeChat to contact us, we promise to reply to you within 8 hours! (WhatsApp is the best and 24 hours online)

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